At Maxi-Cosi Outlet, we have a 14 day return policy . Return your product within 14 days, no questions asked. Managing your orders and returns can be easily done within your account dashboard. Simply go to your account and you will find all the information that you need. Orders that have been processed and shipped are eligible for a return. Click on "request a return" and follow the steps.
Select the order which you would like to return and choose the products within that order. Once completing the request, you will receive a mail with return instructions. At this point your request will be picked up by us and a return label will be sent to your mail shortly. It is important to wait for this label, as we can process your return quicker when that label is placed on the box.
If your product is passed the 14 day return period, you can always apply for a warranty claim. You do this in the exact same way! If you have any problems or question regarding a return, please do not hesitate to contact us.